Cyberpunk 2077, the most anticipated game of this year, was launched on the previous generation PlayStation 4 and Xbox One consoles for a heap of bugs and glitches. A huge amount of other issues such as screen freeze, frame rate drops, sub-par graphics, low resolution rendering. While the new generation PlayStation 5 and Xbox Series X | Gamers on the S have not reported any major problems with the game, while some PC users have also stated that the game throws in glits at times that make the experience even more frustrating. As reported by the game’s disgusting PS4 and Xbox One gameplay in the week following Cyberpunk 2077, the developers issued a statement apologizing for the bad experience, and promised to fix it in the recent future .
In their statement, the developers on CD Project Red also said that they will return those who do not want to wait for the fix. The company said that refunds will now be initiated (December 14, when they have released the statement) and CD Projek Red can be contacted until December 21 (one week from the date of the release of the statement). “We would appreciate if you would give us a chance, but if you are not happy with the game on your (previous gen) console and don’t want to wait for updates, you can opt for the return of your copy,” The statement said. In addition, the developers of Cyberpunk 2077 took steps on how to get a refund for the game. Here’s how people who are dissatisfied with Cyberpunk 2077 on their PlayStation 4 and Xbox One consoles can return the game to get a refund:
CD Projekt Red said that people who bought their game from the store could try to get a refund from the store first. However, if this does not work, buyers can go to [email protected] to initiate the request. For those who have had a digital version of Cyberpunk 2077 on previous general consoles, they can use the refund system on PSN or Xbox respectively.
PlayStation 4 users can only receive refunds on pre-ordered games, not the later launch version of the game. To initiate a refund, pre-orders made more than 14 days before the game’s release can be returned at any time until the game’s release. For purchases made 14 days prior to the release date, you can request a refund up to 14 days after purchase.
For Xbox users, most refunds are not eligible for refunds after 14 days of purchase. Users, when they visit the refund page on their Xbox, will be shown a list of all their purchases. Those who wish to get a Cyberpunk 2077 refund can select the game and initiate a refund request from Xbox. While the disclaimer states that requesting a refund does not guarantee a refund, it is unlikely to be approved because the developers have promised that they will return everyone ready to return the game by 21 December.
While many conditions and conditions must be met to initiate a refund on PSN and Xbox, the Cyberpunk 2077 currently meets most requirements. Even if it does not, buyers can always contact buyers at the above email to file a complaint or refund.
Since the launch day (December 10), Cyberpunk 2077 gamers on PlayStation 4 consoles, Xbox One consoles and PCs have been complaining of major bugs and glits in the game. Some even said that the game is “ineffective” on previous generation consoles. While most reports state that the game is really good, the amount of bugs makes it a very disappointing experience to play on the previous generation of consoles.