On Wednesday morning, Slack launched a feature to convey its users to people from other companies. As of Wednesday afternoon, it was rolling back the feature and making changes to prevent people from being harassed, so that it could be used to send unwanted DMs and perhaps even abusive emails. Slack said in an early blog post on Wednesday morning, the feature is a tool rolled out last year, which was “built for the hide-and-seek” last year.
After rolling out Slack Connect DM this morning, we received valuable feedback from our users on how to use the feature to use email to send potentially abusive or harassing messages, ” In testimony, Slack VP of Communications and Policy, Jonathan Price told CNN Business. “We are taking immediate steps to prevent such abuse, starting today with the removal of the ability to customize a message when a user invites a person.”
In a virtual event hosted by Slack on Wednesday, hosted on “How to do the job again”, the company’s CEO Stewart Butterfield introduced new DMs as a way for employers to more closely monitor their employees’ interactions with the outside world. Postponed the feature.
Butterfield said, “People inside your companies … regularly message with people outside, whether they are customers or partners and vendors, etc.” “We want to make it as easy as possible, and in the best case, as delightful as possible, for two people is to use Slack Connect to give you a lot more control and a lot more information in that communication. “