Choosing the right cloud service provider has become a determinant of a business’s long-term success. IT firms migrating their data to online clouds has been escalating each day. While most cloud service providers seem to offer similar features, it takes the right mix of in-depth analysis of business requirements and assessment of features, ranging from security, pricing, reputation and other factors offered by the cloud service providers, in defining your business’ success. It is mystifying to make the right choice out of an overwhelming amount of options available online. Organizational requirements are unique to every business, yet few common focus areas need your attention to make the right choice that benefits your business goals. We have distilled the right set of parameters required to make a wise decision in choosing the right cloud service provider:
- Certifications & Standards: This is the first parameter that helps you shortlist the best provider for your firm. Look for providers who are compliant with industry standards and quality frameworks because they demonstrate their capability to adhere to your business’s standards. For instance, if security is your priority, ensure that the provider is accredited with security standards like ISO 27001 and the government’s cybersecurity essentials.
- Technologies and services roadmap: Analyze carefully if the providers’ service development and preferred technologies align with your organizations’ workloads and management preferences in the long run. Evaluate the providers’ performance from the portfolio of their services. Some providers’ offer comprehensive migration services by customizing your organizations’ workloads to their platforms’ capabilities. Few others provide technical staff to fill in your firm’s skill gaps at the time of migration.
- Data governance and security: Ensure if the suppliers’ robust data governance strategies demonstrate clear support to your own security policies and processes. Evaluate the provider’s data loss and breach notification policies and make sure that they are in line with your firms’ risk appetite and legal or regulatory obligations.
- Reputation: Any organizations’ reputation reflects the quality of service it provides to its clients. Hence, it is recommended to choose a company that holds a high public reputation. Make sure that the company has a skilled employee base, experienced managers, and financial stability in addition to reputation. Look and understand the company’s history of legal issues and data breaches to calculate the firm’s risk management capability.
- Flexibility: Flexibility is the primary determinant that defines if the company is open to accommodate significant changes in your organizations’ infrastructure, workload, and security protocols. The provider should provide instant support and flexible solutions as and when required by you to run your business the way you desire.
Employ the right mix of decision-making strategies including soft and hard assessment factors to choose your prospective provider. Don’t throw a deaf ear to case studies and testimonials of their running and former clients. Examine exit strategies and make sure they don’t cause any headaches down the line. Take time in establishing relationships and signing contracts. The covenant is the significant assurance that you will be delivered the terms that you are guaranteed.